Network Services

 Network Design

• Analyse existing infrastructure
• Evaluate the technology budget
• Research current and future technologies
• Perform cost benefit analysis and Return on Investment (ROI) analysis
• Assess the most appropriate network for business --process improvement to meet organisation goals
• Plan for network capacity based on number of users and system requirements
• Plan for expansion of network
• Develop network topology and architecture

Hardware Installation

• Install hardware: PCs, servers, routers, switches, hubs, bridges, wireless networking
• Install data protection systems redundant array of independent disks (RAID), and tape backup systems)
• Set up storage racks to hold network hardware (servers, routers, switches)

Software Installation

• Migrate operating systems (OS), applications, hardware, drivers
• Install software: operating systems (OS), email server, database server, web server, file transfer protocol (FTP), internet faxing
• Install network security: firewalls, demilitarised zone(DMZ)virtual LAN(VLAN),intrusion detection system (IDS), anti-virus software, secure socket layer (SSL)
• Install network services: domain controllers, file and print, domain name system (DNS), dynamic host configuration protocol (DECK), windows internet naming service (WINS), proxy servers  

Inspection and Documentation

• Perform a complete network component inspection (cables, connections, etc.)
• Develop network layouts and wiring diagrams

Network Administration

Security Management

• Update firewall software
• Update anti-virus software
• Test network security: firewall, server, internal, external

Data Management

• Perform routine (daily, weekly, as required) backups of critical data
• Store data backup tapes offsite for disaster recovery capability
• Perform de-fragmentation and/or compression (disks, databases)

User Administration

• Develop and implement workstation usage policies for employees
• Administer authorised access ID’s for new and existing employees
• Set security restrictions and network access for users
• Set end-user rights
• Limit desktop administrative rights
• Main tain domaine control (logon scripts, profiles, domaine polices)

Network Maintenance

• Schedule network maintenance
• Install network software upgrades
• Install operating system upgrades
• Update service patches and service packs
• Perform network diagnostics
• Resolve server crashes 

Network Monitoring

• Monitor firewall for intrusion attacks
• Monitor logs: system, anti-virus, firewall, error, user, application
• Monitor user activity
• Monitor servers for optimal efficiency
• Perform random checks remotely to monitor user compliance
• Monitor network for usage, collision detection and performance
• Monitor back up drives and all types of data storage devices.