Privacy Statement & Data Protection

GNS which is part of the Yemtec Group has been repairing laptops, PCs and servers for many years that contain sensitive data. We are committed to keeping intact our 100% record to date of non disclosure.

Data protection is a very serious business and we understand the reluctance to allow your companies records, designs or contacts to be stored at a third parties premises whilst repairs are carried out and admit we do have clients who send in their repairs minus the storage devices. Failure to protect a client’s data would entail losses to our company of many sanitizing contracts.  We can only re-a-firm our commitment to protecting your privacy. The following outlines our information gathering and storage practices for this website.

GNS does not disclose information gained by visitations to our site to third parties, except to verify claims for repair under warranty if applicable.  Email addresses are never disclosed to third parties under any circumstances.

Information provided to us, whether it be business or personal can not be viewed by any third party including address, phone numbers or repair values.

When linked to our site via a third party it should be noted that we have no control over their privacy policy and can not be held responsible for their integrity.

Information We Use:

Our site uses forms that simplify requests for information on services, system upgrades or to request assistance in connection with a repair.

Contact information collected is essential in order to establish two way contact between our selves and the client in order to respond to requests for assistance and process any subsequent repair or upgrade.

Information gathered is stored on our internal server with pass worded access only by relevant in-house departments.

To receive subsequent email product and service updates from GNS visitors have to elect to join the GNS Opt program. Membership of the Opt Program is voluntary and on an opt-in basis only.

Opting Out

Visitors who have previously opted-in can opt-out of receiving emails from us. Alternatively, you can call the following telephone number: 0121 236 0400 during working hours.